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Siebel Assignment Manager Administration Guide > Running Siebel Assignment Manager > Running Dynamic Assignment > Activating Contact Denormalization for Dynamic AssignmentThis topic is part of Running Dynamic Assignment. For dynamic assignment, if you want to run Siebel Assignment Manager in contact denormalization mode, you must activate the Contact Denormalization assignment policy. By default, this policy is inactive. NOTE: When Assignment Manager runs in contact denormalization mode, it does not evaluate assignment rules. Therefore, you do not need to select the Contact Denormalization object for the assignment rule to run Assignment Manager in contact denormalization mode. Use the following procedure to activate contact denormalization for dynamic assignment. To activate contact denormalization
NOTE: If running batch assignment, you do not need to activate this policy. |
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