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Checking the State of Siebel Assignment Manager and Server Request Broker Components

This topic is part of Preparing to Run Siebel Assignment Manager.

Before running Siebel Assignment Manager components, you must first make sure that the Siebel Server can start one or more multithreaded components by checking the Assignment Manager and Server Request Broker server components.

To check the state of the Assignment Manager and Server Request Broker components

1. Navigate to the Administration - Server Management screen, and then the Servers view.
2. In the Component Groups list, query for the Assignment Manager and Server Request Broker components, and check the Server field to verify these components are running on the appropriate Siebel Server.

   TIP:   If the Server field is not visible, use the Columns Displayed feature to make it visible (right-click, select Columns Displayed, use the arrows to move Server from Available Columns to Selected Columns, and then click Save).

3. In the State field in the Component Groups list, verify the state of each of the following components:
   • Assignment Manager component is Online.
   • Server Request Broker component is Running.

     NOTE:  If these components are not in their required state, check the log file for errors, and then make the necessary corrections.