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Setting the Log Level of Siebel Assignment Manager Events

This topic is part of Preparing to Run Siebel Assignment Manager.

Before running Siebel Assignment Manager components, you can set event logs to view results. The Assignment Manager, Batch Assignment, and Workflow Monitor Agent server components are configured to use events.

In addition to the events used for other components, the Assignment Manager, Batch Assignment, and Workflow Monitor Agent components use specific events to log information related to assignments:

• Assignment Manager Generic (Generic). Generic events specific to Assignment Manager.
• Loading (Loading). Logging of events that happen during loading.
• Object Assignment (Assign). Logging of events during the assignment phase.
• Rules Evaluation (Match). Logging of events during the evaluation phase.
• SQL Parse and Execute. Traces all executed SQL and enhances debugging.

There are five levels in each of the events:

• Level 0: Used for fatal errors
• Level 1: Used for nonfatal errors and warnings
• Levels 2 through 4: Used for different levels of logging detail
• Level 5: Used for detailed debug information

Assignment Manager uses two events for logging information when assigning object rows. For the evaluation phase, Assignment Manager uses the Rules Evaluation (Match) event. The following levels of information are logged for each level:

• Level 2: Object row-level logging
• Level 3: Rule-level logging
• Level 4: Criterion-level logging
• Level 5: Criterion value-level logging

For the assignment phase, Assignment Manager uses the Object Assignment (Assign) event. The following levels of information are logged for each level:

• Level 2: Object row-level logging
• Level 3: Passing rules-level logging
• Level 4: Passing candidates-level logging

NOTE:  You can set the log level of both event types to print a list with combined results. However, when you are assigning too many objects, these settings may create extremely large log files.

To set the log level of Assignment Manager events

1. Navigate to the Administration - Server Configuration screen, and then Servers.
2. In the Servers list, select your server (if more than one server appears) and make sure the Assignment Management component group is enabled on that server.
3. In the Components list for the current server, select the Assignment Manager, Batch Assignment, or Workflow Monitor Agent component, depending on which component you want to set a log level for. Make sure the selected component is running on the correct server.
4. in the Events list, adjust the values for the Log Level field, as required by your implementation, as follows:
   1. Select Rules Evaluation; enter 3 if you want to print a list of assignment rules that were evaluated.
   2. Select Object Assignment; enter 3 if you want to print a list of evaluated assignment rules that passed.

For more information about event logs, see Siebel System Monitoring and Diagnostics Guide.