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Siebel Business Process Framework: Workflow Guide > Developing a Workflow Process > Process of Analyzing Business Requirements > Determining Workflow Process RequirementsThis task is a step in Process of Analyzing Business Requirements. A workflow process consists of various actions that can meet business requirements. There are many predefined actions that can be used when you build a workflow process. Some example predefined actions include:
Except for Siebel Operations, these actions are invoked by calling a method on a business service. Siebel provides predefined business services so they can be used in workflow processes to implement these actions. You might identify a specialized action that you are interested in calling in your workflow, such as "calculate credit risk." A specialized action can be added by defining a custom business service. A workflow process can call both a predefined and a custom business service. For more information on defining a custom business service, see Integration Platform Technologies: Siebel Enterprise Application Integration. |
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