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Installing the Siebel Server for the Document Server


Install the Siebel Server on the dedicated host computer of the Document Server. For general information about installing the Siebel Server, see Siebel Installation Guide for the operating system you are using.

During installation, you can enable component groups. Enable only the Siebel eDocuments (alias eDocuments) component group, the System Management (alias System) component group, and the Auxiliary System Management (alias SystemAux) component group. Do not enable any other component groups. Make sure that Siebel eDocuments component group is not enabled on your main Siebel Server.

You can also enable the Siebel eDocuments component group after installation is complete. For more information, see Enabling the Component Group for the Document Server.

NOTE:  When the Siebel Server is restarted, the Document Server must also be restarted after the Siebel Server is brought up.

Make sure that you use the same SRF file on your Document Server as you use on your other Siebel Server. If you update one SRF file, remember to update the SRF file on all your Siebel Server computers, including the Document Server.

When your main Siebel Server runs on a UNIX operating system, use the following approaches to set up the Document Server (Windows operating system):

  • Install third-party mounting software, such as Samba, to enable the Document Server (Windows operating system) to access the Siebel File System on the UNIX operating system.
  • Stop the File System Manager Server component on the Document Server (Windows operating system), and set it to Manual Start.

NOTE:  The Siebel File System Manager and the physical file system must be on the same operating system if you do not use a cross-platform mounting tool.

This task is a step in Process of Setting Up the Document Server.

To set up the Document Server in a heterogeneous environment using third-party mounting software

  1. Install third-party software, such as Samba, that enables the Windows computer to access the Siebel File System on the UNIX computer.
  2. Make sure that the Siebel File System enterprise parameter on the Siebel Server on the Windows computer refers to the Windows share for the Siebel File System on the UNIX computer.
  3. Make sure that the Siebel eDocuments component group is disabled for the Siebel Server on the UNIX computer.
  4. Before you install the Siebel Server (the Document Server) on the Windows computer, make sure that the Siebel Gateway Name Server and the Siebel Server are running on the UNIX computer.
  5. During installation of the Siebel Server on the Windows computer, enable only the component groups for Siebel eDocuments (alias eDocuments), System Management (alias System), and Auxiliary System Management (alias SystemAux).

Complete the following procedure to set up the Document Server in a heterogeneous environment without mounting software.

To set up the Document Server in a heterogeneous environment without third-party mounting software

  1. Make sure that the Siebel File System enterprise parameter is set to the full path of the Siebel File System on the UNIX computer.
  2. Make sure that the Siebel eDocuments component group is disabled for the Siebel Server on the UNIX computer.
  3. Before you install the Siebel Server (the Document Server) on the Windows computer, make sure that the Siebel Gateway Name Server and the Siebel Server are running on the UNIX computer.
  4. During installation of the Siebel Server on the Windows computer, enable only the component groups for Siebel eDocuments (alias eDocuments), System Management (alias System), and Auxiliary System Management (alias SystemAux).
  5. On the Siebel Server (the Document Server) on the Windows computer, complete the following steps:
    1. Shut down the File System Manager Server (alias FSMSrvr) component, and set it to Manual Start in one of the following ways:
      • Use the following srvrmgr command:

    manual start {component | comp} component name [for [app] server server name]

    • In the Servers view of the Administration - Server Configuration screen, select the Windows Siebel Server that runs the Document Server in the Siebel Servers list, select the Filesystem Manager component in the Components list, and click Manual Start.

      NOTE:  To reenable components, use the following srvrmgr command: auto start component. For information about reenabling components, see Siebel System Administration Guide.

    1. In the Enterprise component definition, for the Document Server component, set the Siebel File System component parameter to *FSM*
    2. Synchronize all components.
  6. Restart the Siebel Servers on the UNIX computer and on the Windows computer.
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