Siebel Field Service Guide > Assets >

Obtaining Asset Information

This section describes how to obtain information about assets. Topics include:

• Calculating the Value and Cost of an Asset
• Associating Measurements with Assets
• Recording Readings from Assets

Follow these procedures to obtain information about assets.

To review all change requests for a selected asset

1. Navigate to the Assets screen > List view.
2. Drill down on the Asset # field for a selected asset and click the Change Requests view tab.

To review all repairs for a selected asset

1. Navigate to the Assets screen > List view.
2. Drill down on the Asset # field for a selected asset and click the Repairs view tab.

To review all activities associated with an asset

1. Navigate to the Assets screen > List view.
2. Drill down on the Asset # field for a selected asset and click the Activities view tab.

To review preventive maintenance activities associated with an asset

1. Navigate to the Assets screen > List view.
2. Drill down on the Asset # field for a selected asset and click the Preventive Maintenance view tab.
3. Click History in the link bar.

To view the status of a preventive maintenance plan for an asset

1. Navigate to the Assets screen.
2. Drill down on the Asset # field for a selected asset and click the Preventive Maintenance view tab.
3. Click Plans in the link bar.

To view an asset hierarchy

1. Navigate to the Assets screen > List view.
2. In the link bar, do one of the following:
   • To view assets associated with your organization, click Assets Explorer.
   • To view assets associated with all organizations, click Assets Explorer Across Organizations.
3. In the explorer list in the left pane, click the plus sign (+) in front of each asset to see a hierarchical list of its components.