Siebel Field Service Guide > Assets >
Obtaining Asset Information
This section describes how to obtain information about assets. Topics include:
Follow these procedures to obtain information about assets. To review all change requests for a selected asset
- Navigate to the Assets screen > List view.
- Drill down on the Asset # field for a selected asset and click the Change Requests view tab.
To review all repairs for a selected asset
- Navigate to the Assets screen > List view.
- Drill down on the Asset # field for a selected asset and click the Repairs view tab.
To review all activities associated with an asset
- Navigate to the Assets screen > List view.
- Drill down on the Asset # field for a selected asset and click the Activities view tab.
To review preventive maintenance activities associated with an asset
- Navigate to the Assets screen > List view.
- Drill down on the Asset # field for a selected asset and click the Preventive Maintenance view tab.
- Click History in the link bar.
To view the status of a preventive maintenance plan for an asset
- Navigate to the Assets screen.
- Drill down on the Asset # field for a selected asset and click the Preventive Maintenance view tab.
- Click Plans in the link bar.
To view an asset hierarchy
- Navigate to the Assets screen > List view.
- In the link bar, do one of the following:
- To view assets associated with your organization, click Assets Explorer.
- To view assets associated with all organizations, click Assets Explorer Across Organizations.
- In the explorer list in the left pane, click the plus sign (+) in front of each asset to see a hierarchical list of its components.
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