Siebel Insurance Guide > Managing Claims >

Administering Loss Codes

You can define a loss code for a particular type of loss and associate a default activity plan template and default coverages with that loss code.

You use the activity plan association in the Claims screen > Activity Plans view. When the user enters a loss code and clicks the Default Plan button, the default activity plan for the loss code is created.

The default coverage association is used in the Claims screen > Loss Details - Auto and Loss Details - Property views to populate these views with default coverage data. From these views, the user can create appropriate reserves for each coverage.

This task is a step in Process of Managing Claims.

To add a loss code

1. Navigate to the Administration - Insurance screen > Loss Codes view.
2. In the Loss Code Administration list, create a new record, and complete the necessary fields.
   Some fields are described in the following table.

   Field	Comments
   Code	Enter a loss code.
   LOB	Select the line of business associated with the loss code: Auto or Property.
   Active?	Whether the loss code is active.

3. In the Activity Plans list, add a record for the default activity plan for the loss code, and complete the Template and Description fields.

   You must set up the activity plan in the Administration - Data screen > Activity Templates view.

4. In the Coverages list, add records for the required coverages, and complete the fields.

   The coverages created in this coverages list are used to recommend the reserves to open for the particular loss code.

   Some fields are described in the following table.

   Field	Comments
   Coverage	Select the coverage.
   Rate State	Displays the rate state.
   Type	Displays the type of coverage.
   Reserve Code	Select the reserve code associated with the coverage.