Configuration Guide for Siebel Offline Client for Life Sciences > Extending the Basic Content in the Sales Application > Process of Making a New Related Item Available >

Building Business Services in Siebel Tools for Siebel CRM

For Siebel CRM, fields and objects can be customized using Siebel Tools and made available through integration objects as Web services for use in the Offline Client for Life Sciences. Use the following procedure to build a business service in Siebel Tools for Siebel CRM. This task is a step in Process of Making a New Related Item Available.

To build a business service in Siebel Tools for Siebel CRM

1. Log in to Siebel Tools.
2. Search for the Pharma Me Invitee Event business component.

   Notice that the parent business object for the Pharma ME Invitee Event is Contact. Siebel CRM uses flat filters for synchronization, so you cannot use the Contact business object, you must create a new business object for Pharma ME Invitee Event.

3. Create a new business object with the Pharma ME Invitee Event business component as the only child.

   For more information about creating a new business object, see Using Siebel Tools and Siebel Tools Online Help.

4. Create a filter called, for example, contactmededfilter.xml.

   For more information, see Roadmap for Creating a New Filter Definition File for a Top-Level Object. This topic describes how to create a top-level, or parent, object called MedEd Event in Oracle JDeveloper.