Configuration Guide for Siebel Offline Client for Life Sciences > Getting Started with Oracle JDeveloper >

Configuring the Timeout Period

If the Siebel CRM Server fails in the middle of a data download, then an appropriate error message is displayed by the Sync application and written to the log file, for example, as follows:

"Full Download Failed Killing other workers: Sales (CRM), CONTACT_FILTER_OP

By default, the constants.as file sets the timeout period before all URL or SOAP requests time out to 5 minutes. But you can override this default setting by configuring the timeout period before a request times out for each data source node in the datasources.xml file. If the download synchronization process fails for a particular data source after the configured timeout period, then an error message is logged identifying the data source node.

Complete the following procedure to configure the timeout period on a data source in datasources.xml.

To configure the timeout period on a data source in datasources.xml

1. Open the datasources.xml file in the appropriate directory as shown, for example, in the following table.

   Product	Location of datasources.xml File
   Siebel CRM	CONFIG_PROJECTS_OP\appcfg_sync_80x\src\config

2. Find the <SYS_DataSource> element that you want, for example, as shown in the following table.

   Product	Location of datasources.xml File
   Siebel CRM	<SYS_DataSource id="Sales (CRM On Premise)" applicationLogin="Y" caseSensitive="n" BackupsToKeep="1" timeout="">

3. Change the value of the timeout attribute, for example, as follows:

   timeout="2"

4. Save the file.
5. Rebuild the Sync, Sales, and Asset Message Planner applications.

   For more information, see Process of Building the Offline Client for Life Sciences with Automated Scripts.