Configuration Guide for Siebel Offline Client for Life Sciences > Getting Started with Oracle JDeveloper > Inspecting Data Sources and Databases >

Logging In as a Different User and Rebuilding a Local Database


It might be necessary to log in as a different user and to synchronize with a new, empty local database, or to rebuild the Sync application databases if you no longer require the existing data. To rebuild the databases, you must delete the local databases and userauthentication.xml files.

Logging In as a Different User

To log in to an existing data source as a different user, you delete the existing userauthentication.xml file, and restart the Sync application.

NOTE:  Log in as a different user only when the local databases are empty; that is, before data is downloaded from Siebel CRM. Otherwise, the local databases will contain data from two different users or sales representatives.

To log in as a different user

  1. Right-click the Sync application icon in the system tray, and click Exit.
  2. Navigate to the Local Store folder on your computer for the Sync application.
  3. Delete the userauthentication.xml file.
  4. Double-click the Sync application icon on your computer desktop to restart the Sync application.
  5. Log in to Siebel CRM as a different user, when prompted.

    The Sync application creates a new userauthentication.xml file for the Sync application.

Switching to Different Data Sources

To switch to a different data source, use the Datasource list in the Sync application, and resynchronize the Sync application with the new Siebel CRM instance.

To switch to a different data source

  1. Click the Sync icon in the system tray to start the Sync console.
  2. From the Datasource list, select the new data source.
  3. Click Sync to synchronize data with the new data source.
  4. Log in to Siebel CRM, when prompted.

Rebuilding the Local Databases

If you want to build a new database or rebuild an existing database for the Offline Client for Life Sciences, complete the following procedure.

NOTE:  The existing data in the local databases is deleted after rebuilding the databases.

To rebuild the local databases

  1. Right-click the Sync application icon in the system tray, and click Exit.
  2. Navigate to the Local Store folder on your computer for the Sync application.
  3. Delete the two database files, as shown in the following table, for the data source that you want to rebuild in the Local Store folder.
    Product
    Database Files

    Siebel CRM

    Delete the following Siebel CRM database files:

    • CRM instance.db
    • CRM instanceBlob.db

    NOTE:  CRM instance is the Siebel CRM data source.

  4. Double-click the Sync application icon on your computer desktop to restart the Sync application.

    The Sync application creates a database file.

  5. Perform a manual synchronization by clicking the Sync button.
  6. Log in to Siebel CRM when prompted.

    The Sync application creates the database files shown in the following table.

    Product
    Database Files

    Siebel CRM

    The Sync application creates the following Siebel CRM database files

    • CRM instance.db
    • CRM instanceBlob.db
Configuration Guide for Siebel Offline Client for Life Sciences Copyright © 2011, Oracle and/or its affiliates. All rights reserved. Legal Notices.