This chapter covers the following topics:

• About Closing Adverse Events and Complaints
• Scenario for Closing Adverse Events and Complaints
• Process of Closure for AECM
• Closing Product Issues (End User)
• Reopening Product Issues (End User)
• Reviewing Approvals for Product Issues (End User)
• Reviewing Lockdown Fields (End User)
• Reviewing Changes Made to Fields (End User)
• About Configuring Close and Reopen Buttons for Product Issues