Siebel Life Sciences Guide > Managing Sites and Clinical Contacts > Creating Site Correspondence Activities >

Tracking Business Partner Correspondence

You can track all correspondence (phone, fax, email, and letters delivered by the postal service) between business partners, such as a CRO, or Central Lab.

To create a correspondence activity between business partners

1. Navigate to the Site Management screen > Protocol Site List view.
2. In the Protocol Site list, drill down on the Protocol # of the protocol site for which you want to create a business partner correspondence activity.
3. In the Activities tab view, create a new record, and complete the necessary fields.