This chapter includes the following topics:

• About Japanese Pharmaceutical Market Features for Accounts Contacts
• About Accounts Contacts
• Configuring Workflows for Accounts Contacts
• Managing Accounts Contacts
• Creating Accounts Contacts Call Detail Records
• Planning Calls in the Weekly Call Planning Screen (End User)
• Reporting a Call in the Weekly Call Planning Screen
• Deleting Multiple Calls in the Accounts Contacts Call Planning Screen
• Switching to Reporting Mode in the Accounts Contacts Call Planning Screen
• Displaying Calls Created by Other Representatives