Siebel Marketing User Guide > Planning and Designing Marketing Campaigns >
Process of Setting Up Campaign Quotas
Quotas are used by Siebel Marketing and Siebel Campaigns and may be set up for a campaign as an incentive for agents to meet target goals. A quota is a goal, such as a monetary goal for generating a certain amount of revenue for a campaign, or it may be a nonmonetary goal such as making a certain number of calls within a time period. To develop a quota plan with measurable objectives and rewards for success, use the following process and the quota view tabs to define details. To set up campaign quotas, perform the following tasks:
- Creating Campaign Quota Plans
- Defining Quotas for the Plan
- Assigning Awards to the Campaign Quota Objective
- Assigning Campaign Quota Plan Participants
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