This chapter describes the setup required to integrate Siebel's order management applications with back-office systems. This setup is required to send and receive information when end users submit quotes and orders, check the status of an order, request information about availability to promise order items, and check the credit status for a customer. All of these functions use the Application Services Interfaces (ASIs).

This chapter covers the following topics:

• Integration Strategy for Order Management
• Smart Part Numbers and Order Management Integration
• About ASIs for Order Management
• Setting Up Quote and Order ASIs
• Process of Integrating Quotes and Orders with Back-Office Applications
• ASI Workflows for Quotes and Orders

For more information about Application Services Interfaces, see Siebel Application Services Interface Reference.

To plan how to integrate order management into your other systems and processes, see:

• Overview: Siebel Enterprise Application Integration
• Integration Platform Technologies: Siebel Enterprise Application Integration