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Scenario for Promotion Components Across Service Accounts

This topic gives one example of how promotion components across service accounts might be used. You might use promotion components across service accounts differently, depending on your business model.

In this scenario, a customer has a large frame relay network in which nodes of the network are tracked at each service account. If a promotion containing Frame Relay Port and PVC is purchased in an order, then two nodes can be associated with two service accounts. If such a promotion is modified later, then all assets affected by the promotion (irrespective of the service accounts to which the assets belong), must be considered when modifying the promotion.

Handling promotion components across service accounts involves working with multiple service accounts while modifying, disconnecting, and upgrading promotions, by using the following functions:

• Modify Promotion: Bring all component assets, irrespective of account, covered by the promotion instance into the quote or order.
• Disconnect Promotion: Bring all component assets, irrespective of account, covered by the promotion instance into the quote or order and disconnect (delete) the promotion.
• Upgrade Promotion: Considers all component assets, irrespective of account, covered by the original promotion instance when upgrading to a new promotion. Matching assets must be updated with new promotion IDs. Assets not covered by the new promotion must be disconnected from the original promotion.
• Promotion Integrity Check: Verifies that the promotion works across all accounts. Promotion components may be disconnected from a promotion by modifying the component asset and updating the Promotion field. Before committing the change to a promotion, the integrity of the promotion is verified across all component assets regardless of account. If integrity is violated, then an appropriate message is presented.