Siebel Order Management Guide Addendum for Industry Applications > Partner Asset-Based Ordering > Order Management with Standard Partner Commerce >
Customizing an Item (Standard Partner Commerce)
Standard Partner Commerce users customize items by selecting item components and attributes in a configuration session. To start a configuration session, the user clicks Customize. When the user exits the configuration session, the configuration is transferred to the shopping cart. NOTE: Only customizable or complex products can be customized.
If the quantity of a configurable item is greater than one when the user starts a configuration session, the configuration is applied to each of the configurable items. For example, a user adds a configurable Residential Phone Service Package to the shopping cart and specifies 4 in the Qty field, and clicks Customize. When the user exits the configuration session, the configuration is applied to all 4 of the Residential Phone Service Packages. A Configurator license is required to configure customizable products. To customize an item
- In the Catalog screen, in the Items list, click Customize.
Selection pages appear showing customizable components and attributes.
- In each category, select the component and enter a quantity (if applicable).
If a component has customizable attributes, an icon appears in the Customize column.
- Click the icon to configure the attributes for the component.
If you select combinations of components or quantities that are incompatible, a configuration message displays and presents alternatives.
- After configuring the item, click Save.
- When you are finished, click Done.
You are returned to the Shopping Cart.
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