Siebel Order Management Infrastructure Guide > Unified Messaging >
Suppressing Duplicate Messages
You set suppression of duplicate messages by navigating to Administration - Application > Message Types > Responses. A message is suppressed if a response has been logged for that message ID, response, and scope value (for example, [Party Id] = '12-W123'). For this reason, the message ID must be unique and invariant. To enable suppression of duplicate messages
- Navigate to Administration - Application > Message Types.
- In the All Messages Types list applet, select the message type for which you want to suppress duplicates.
- Click the Responses tab to see the Responses list applet.
- In the Responses list applet, check the Suppress Repetition flag to set suppression for the message type response.
- In the Field field, specify the scope of the suppression, for example, the suppression may be limited to the Party ID field.
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