Siebel CRM Desktop for Microsoft Outlook Administration Guide > Administering Siebel CRM Desktop > Changing the Behavior of Siebel CRM Desktop >

Controlling How Siebel CRM Desktop Converts Contacts

By default, the First Run Assistant prompts the user to convert Microsoft Outlook contacts to Siebel CRM contacts. You can disallow this feature.

To control how Siebel CRM Desktop converts contacts

1. Use an XML editor to open the platform_configuration.xml file.

   For more information, see About Files in the Customization Package.

2. Add the following code to the platform tag:

   <initialization_script>

   <![CDATA[

   application.settings.set("FRA:SuppressConvertItemsMsgBox", "true");

   ]]>

   </initialization_script>