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Natural Key Tag of the connector_configuration.xml File


The natural_key tag is defined in the synchronizer tag. You use it to configure criteria to identify duplicated records during synchronization. The natural_key tag contains the following:

  • A set of natural_key tags that describes the criteria. Siebel CRM Desktop uses OR logic for all criteria that the natural_key tag describes.
  • A set of field tags, each of which contains a field name that Siebel CRM Desktop examines to identify duplicates. Siebel CRM Desktop uses AND logic for all field tags.

Example Code of the Natural Key Tag

The following code is an example of the natural_keys tag:

<natural_keys>

<natural_key>

<field>First Name</field>

<field>Last Name</field>

</natural_key>

<natural_key>

<field>Email Address</field>

</natural_key>

</natural_keys>

In this code, two objects are detected as duplicates if one of the following situations is true:

  • First Name AND Last Name contain the same values
  • Email Address fields contain the same values
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