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Siebel CRM Desktop for Microsoft Outlook Administration Guide > XML Files Reference > XML Code to Map a Field > Alt Message Classes Tag of the siebel_basic_mapping.xml FileTo define an alternative message class to an object in Microsoft Outlook, you can use the alt_messageclasses tag. This tag is useful if a CRM object might be in one of several different states. For example, a contact might be shared or not shared. This tag must contain a set of alt_messageclass tags that define each state of an object. The alt_messageclass tag can also define a form that you use for an object with this message class. This way, you can use different forms for the same object, but in different states. Each alt_messageclass tag includes the following attributes: |
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