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Siebel CRM Desktop for Microsoft Outlook Administration Guide > How Siebel CRM Desktop Synchronizes Data > Factors That Determine Which Data Siebel CRM Desktop Synchronizes > How Differences in Data Between Microsoft Outlook and the Siebel Server Affect SynchronizationFor the initial synchronization, Siebel CRM Desktop downloads to Microsoft Outlook all data that resides on the Siebel Server that is available to the user. For an incremental synchronization, the changes that occur to data in Microsoft Outlook and on the Siebel Server play a large role in determining the data that Siebel CRM Desktop synchronizes. The following changes can occur:
In general, to determine which data is available, Siebel CRM Desktop does the following work during an incremental synchronization:
For more information, see How Siebel CRM Desktop Synchronizes Data During an Incremental Synchronization. How the Remove Local Records Synchronization Preference Affects SynchronizationTo enable the Remove Local Records feature, the user can make sure the Remove Local Records Not Matching Filtering Criteria check box contains a check mark. This check box displays on the Filter Records tab of the Synchronization Control Panel. This synchronization preference allows the user to remove data that does not match a synchronization filter. If the user changes synchronization filters when this preference is enabled, even if data is not removed from the Siebel Server, then during synchronization Siebel CRM Desktop removes Siebel CRM data from Microsoft Outlook that falls outside of the filters. If this preference is not enabled, and if the user changes a synchronization filter, then data that was synchronized as a result of using a previous filter remains in Microsoft Outlook. Differences in Data Access RulesDifferences in data access rules that occur from one synchronization to the next can occur for the following reasons:
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