Siebel Partner Relationship Management Administration Guide > Working with Partner Programs > Process of Setting Up Partner Programs >

Setting Up Partner Program Tier Groups

A program tier group is a group of programs that are related, usually in a tier structure. An example of a tier group is a program that has three status groups, a Silver group, a Gold group and a Platinum group.

A partner who is currently in the Silver group, for example, can upgrade to the Gold group. Note that PRM enforces that the partner can only be a member of one group at a time. For example, once a partner upgrades to Gold, that partner cannot still be in the Silver group.

NOTE:  Partner tier groups are not related to the Partner Tier multi-value field on the Partner Profile view.

This task is a step in Process of Setting Up Partner Programs.

To set up program tier group

1. Navigate to Partner Programs > Program Tier Groups view.
2. In the Program Tier Groups list, add a new record and complete the necessary fields.

   The tiers you defined are available in Program Design > More Info view.

To associate a program tier group with partner programs

1. Navigate to the Partner Programs > Program Design view.
2. Drill down on the name of a partner program.
3. Make sure the Status field is set to pending, so you can make changes in the program.
4. In the More Info form, in the Program Tier Group field, select the program tier group.