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Modifying SSSE Log File Settings

SSSE log files contain information about SSSE operations. Each log file contains information for the operations that are carried out by an individual Siebel Server, and the amount of information that is logged depends on the log level that has been set. For each event listed in the log files, SSSE provides the name of the user who caused the event to be generated. If you would like to view only the logged information for a specific user, you can do so using the Siebel Diagnostic Tool. For further information on the Siebel Diagnostic Tool, see Siebel System Monitoring and Diagnostics Guide.

The following procedures describe how to change log levels for SSSE log files, and how to consolidate SSSE log files.

NOTE:  Siebel DCOM Exchange Connector logs are separate from other SSSE logs. For more information about DCOM Exchange Connector log files, see Setting DCOM Exchange Connector Log Levels. The Web service Exchange Connector log messages are included in the PIMSI engine component log files.

This task is a step in Roadmap for Configuring SSSE.

To change log levels for SSSE

1. On each Siebel Server that runs an SSSE component, open a Command Prompt window, then navigate to install_directory\siebsrvr\bin, where install_directory is the installation directory for your Siebel implementation.
2. Log in to Server Manager at the server level for this computer, using a command such as the following:

   srvrmgr /u db_user_name /p db_password /e enterprise_server /g gateway_host /s server_name

   Use the name of the Siebel Server you are configuring for the value server_name.

3. At the srvrmgr prompt, enter an appropriate command for the SSSE component log file you are configuring, such as one of the following commands:

   Change evtloglvl PIMSIEngSvc=n for comp PIMSIEng

   Change evtloglvl PIMSIEngSvc=n for comp PIMSIDispatcher

   Substitute an integer from 1 to 5 for n, where 1 logs the least information and 5 logs the most information.

By default, many SSSE log files are created. If you want, you can use the following procedure to consolidate these files into one log file for each SSSE component instance on a given Siebel Server. This means that if you consolidate all your SSSE log files, you get one log file for the PIMSI Dispatcher, on the computer where the Dispatcher runs, and you get one log file for each instance of the PIMSI Engine, on the computer where that instance runs.

To consolidate SSSE log files

1. On a Siebel Server that runs an SSSE component, open a Command Prompt window and navigate to install_directory\siebsrvr\bin, where install_directory is the installation directory for your Siebel implementation.
2. Enter the following command to log in to Server Manager at the server level for this computer:

   srvrmgr /u db_user_name /p db_password /e enterprise_server /g gateway_host /s server_name

   Use the name of the Siebel Server you are configuring for the value server_name.

3. At the srvrmgr prompt, enter one the following commands:
   • To consolidate PIMSI Engine component log files, enter the following command:

   Change param LogUseSharedFile=true for comp PIMSIEng

   • To consolidate PIMSI Dispatcher component log files, enter the following command:

   Change param LogUseSharedFile=true for comp PIMSIDispatcher

   The resulting consolidated log file is located in the standard log directory. The format of the file name is component_name_taskId.log, where component_name is either PIMSI engine or PIMSI Dispatcher and taskId is the task that was logged.