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Configuring Field Mapping Settings

The settings enclosed in percentages in the field mapping file must be configured for integration between Siebel Search and Oracle Secure Enterprise Search. There are two mapping files and the correct one to use is as follows:

• Use the file SSC_OSES_Field-Mappings.xml if you are using a Siebel application that operates across industries, such as Siebel Call Center, Siebel Sales or Siebel Marketing.
• Use the file SIA_OSES_Field-Mappings.xml if you are using a Siebel industry application, such as Siebel Finance, Siebel Medical, or Siebel Pharma.

To configure field mapping settings

1. Open the file <application_suite>_OSES_Field-Mappings.xml, located on the Siebel Server, in an XML or text editor.
   1. On Windows this file is located at D:\fs\SSC\Config\.
   2. On UNIX this file is located at /export/home/fs/SSC/Config/.
2. Configure all fields enclosed in the percentage symbol. The fields are described in the following table.

   Field	Description
   %webserver%	Set the value to <IP_Address>:<Port_Number> of the Siebel application server. Port number is optional for Windows.
   %objmgr%	This is the application object manager. Set the value to the application that is running, for example, CallCenter or Fins.
   %lang%	Set the value to the language for which the Siebel application is configured, for example, the value for English is enu.
   %hostName%	Set the value to the IP address of the Siebel host.