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Reviewing the Log Files for Siebel Database Installation

Installing Siebel Database components on the RDBMS creates several log files within the SIEBEL_ROOT\log subdirectory. You must review the files in this subdirectory for any errors.

For example, log files created may be named upgwiz.log (the most recently created), upgwiz_01.log, upgwiz_02.log, and so.

NOTE:  For information about reviewing log files using the logparse utility, see Siebel Database Upgrade Guide.

Some other files generated for selected supported RDBMS are listed below.

Oracle Database. For Oracle, the following log files are also generated when you create tables, indexes, and seed data:

ddl_ctl.log
dataimp_prim.log
dataimp_prim_lang.log
ddlseq.log
ddlora.log
ddlview.log
ddlview_sia.log (for SIA)
seedssa.log
seedver.log
pkgseq.log
pkgldel.log
seedora.log
pkgvis.log
trgreset.log
ifstrg.log
ifindxstrg.log
set_utc_on.log
month_fn.log

IBM DB2 UDB. For DB2 UDB, the following log files are also generated when you create tables, indexes, and seed data:

ddl_ctl.log
dataimp_prim.log
dataimp_prim_lang.log
db2ddl.log
siebproc.log
seeddb2.log
seedver.log
seedssa.log
ddlview.log
ddlview_sia.log (for SIA)
grantstat.log
updatestats.log
loadstats.log
set_utc_on.log

MS SQL Server. For MS SQL Server, the following log files are also generated when you create tables, indexes, and seed data:

helpsort.log
ddl_ctl.log
dataimp_prim.log
dataimp_prim_lang.log
pkgseq.log
seedmss.log
ddlms.log
trgreset.log
seedver.log
seedssa.log
ddlview.log
ddlview_sia.log (for SIA)
set_utc_on.log

Acceptable Errors for Siebel Database Installation

The log files may include errors that are expected and benign. Compare any error messages found in the log files to the sample error messages in the errors.rtf file, which is located in the installation subdirectory for your database platform, for example, ORACLE or MSSQL. If a log file is not listed in the errors.rtf file, then there are no acceptable error messages for that log file. No further action is required if the log files contain errors listed in the errors.rtf file.

NOTE:  Only one of each type of error occurring in a particular log file appears in the errors.rtf file.

If you find errors not listed in the errors.rtf file, correct the condition that caused the errors, and rerun the Upgrade Wizard.The wizard will restart from the point where it left off.

Do not review only the error numbers, because these may have changed following installation of a new driver version. Instead, compare the actual error descriptions to find out which are acceptable errors for this platform.

CAUTION:  Although other errors are rarely encountered, this review is critical. Certain errors, such as a failure to create indexes, may result in performance problems or anomalous behavior in Siebel Business Applications.

You can view a log summary generated using the logparse utility. For more information, see Siebel Database Upgrade Guide.

Troubleshooting Siebel Database Installation

Typically, problems during database installation result from insufficient storage space having been allocated, or from the installer having improper user privileges.