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Setting the Load Balancer Connection Time-Out

This topic is part of Configuring Load Balancing for Siebel Applications.

Many third-party HTTP load balancers allow you to set a connection time-out. When the time-out occurs, the SISNAPI connection to the Application Object Manager (AOM) on the Siebel Server is terminated.

In addition, AOMs have a configurable time-out parameter, SISNAPI Connection Maximum Idle Time (alias ConnIdleTime). When a session is idle for the specified time, the AOM closes the session.

Set the load balancer time-out to be slightly longer than the ConnIdleTime of the AOMs for which it will provide load balancing.

For example, if ConnIdleTime is 600 seconds, set the load balancer connection time-out to 601 seconds or higher.

Avoid setting ConnIdleTime to be greater than the load balancer connection time-out. Doing so can cause login screen delays and communications performance problems.

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