This chapter describes how you can extend the functionality of your SmartScripts using Siebel eScript or Siebel Visual Basic (VB). It includes the following topics:

• About Siebel VB and Siebel eScript
• About SmartScript Object Types
• Accessing the Scripting Area
• SmartScript Events
• SmartScript Methods
• SmartScript Page Methods
• SmartScript Question Events
• SmartScript Question Methods
• Improving the Performance of SmartScripts
• Invoking a Business Service from a SmartScript
• Invoking Siebel Assignment Manager
• Siebel VB and Siebel eScript Sample Code