Siebel Store-and-Forward Messaging Guide for Mobile Web Client > Installation and Configuration of Siebel Store-and-Forward Messaging > Process of Installing Siebel Store-and-Forward Messaging >

Enabling Component Groups for Store-and-Forward Messaging


The following procedure describes how to enable the component groups that are required for Store-and-Forward Messaging.

To enable component groups for Store-and-Forward Messaging

  1. Log into a Siebel Web Client application as the System Administrator.
  2. Navigate to Administration - Server Configuration > Enterprises > Component Groups.
  3. On the Component Groups view tab, query for each of the component groups listed in the following table and click Enable.
    Component Group
    Comments

    Enterprise Application Integration

    Used for Store-and-Forward Messaging server components such as SMQReceiver.

     

    Field Service Object Manager or Field Service

    Used to enable Siebel Field Service related features and Store-and-Forward Messaging workflows. For deployment of Store-and-Forward Messaging for Mobile Web Client, only the Field Service Object Manager component is needed from the Field Service component group, but you can enable the entire group if you wish.

    MWC Real Time Sync

    Used for Store-and-Forward Messaging components such as RTSExtractor, RTSSender, RTSQApplier, and RTSDispatcher.

    Siebel Call Center

    Used to enable Siebel Call Center-related features.

    Siebel Sales

    Used to enable Siebel Sales-related features.

    NOTE:  If you are configuring a Siebel Industry application (such as Siebel Pharma Handheld) to use Store-and-Forward Messaging, you must enable the HandheldsyncSIS component group as well.

  4. Click the Synchronize tab and click Synchronize.
  5. Stop and restart the Siebel Gateway Server.
  6. Stop and restart the Siebel Server.
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