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Siebel System Administration Guide > Configuring the Browser for Siebel Web Clients > Configuring Siebel Applications for Pop-Up Blocker CompatibilityPop-up blocking software may sometimes cause Siebel applications not to work, because such software may block required Siebel application functionality generated by ActiveX controls. Such blocking software typically blocks ActiveX-generated processes or pop-up windows that originate from particular machine host names or domain names. See also ActiveX Requirements in High-Interactivity Deployments. Siebel applications that you run over the local Intranet (Siebel Web Client) or that run on local client machines (Siebel Mobile Web Client) may be affected by pop-up blockers. Configuring the Siebel application to use a fully qualified domain name (FQDN) may prevent such problems and allow you to use pop-up blockers safely. For example, the URL http://ebiz.oracle.com uses FQDN, while http://ebiz does not. CAUTION: If you have configured FQDN for your Siebel applications, but conflicts with pop-up blockers persist, it may be necessary to uninstall the pop-up blocking software or any applications in which such functionality is built in. Parameters to configure fully qualified domain names are located in multiple places. How you set these parameters depends on the Siebel client you are using. Specified hostnames or domain names must meet all applicable requirements-for example, underscores may not be used.
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