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Configuring Siebel Data Quality Cleansing for Siebel UCM


Siebel Universal Customer Master (Siebel UCM) supports data cleansing using the Siebel Data Quality module. To configure cleansing of Siebel UCM data, perform the following task.

NOTE:  Siebel Data Quality module is licensed separately from Siebel UCM.

For further information on Siebel Data Quality, see Siebel Data Quality Administration Guide.

NOTE:  The following task contains references to many system administration tasks. For further detail and background information on system administration tasks, see Siebel System Administration Guide.

To configure Siebel Data Quality cleansing for Siebel UCM

  1. Log in to Siebel Business Applications. You must have appropriate system administration responsibilities to make the following configurations.
  2. From the application-level menu, choose Navigate > Site Map > Administration - Server Configuration > Enterprises > Parameters to make sure the following enterprise parameters are set:
    Parameter
    Value

    Data Cleansing Type

    Vendor1

    UCM Data Management Cleanse Flag

    TRUE

  3. From the application-level menu, choose Navigate > Site Map > Administration - Application screen > System Preferences view, and set the following system preferences are set. (To turn off system preferences add ".FALSE" to the value. For example: "Account.FALSE")
    System Preference
    Value

    Enable CDM Cleanse 1:

    Account

    Enable CDM Cleanse 2:

    Contact

    For background information on setting system preferences, see Siebel Applications Administration Guide.

  4. From the application-level menu, choose Navigate > Site Map > Administration - Server Configuration, and click the Component Definitions view tab.
  5. For each of the following component definitions:
    • Data Quality Manager (alias Dqmgr)
    • UCM Object Manager (alias UCMObjMg)
    • UCM Batch Manager (alias UCMBatchProcess)
    • UCM Batch Publish Subscribe (alias UCMBatchPubSub)
    • Workflow Process Batch Manager (alias WfProcBatchMgr)
    • Workflow Process Manager (alias WfProcMgr)

      set the following parameters:

      Parameter
      Value

      Data Cleansing Enable Flag

      TRUE

      Data Cleansing Type

      Vendor1

  6. From the application-level menu, choose Navigate > Site Map > Administration - Server Configuration > Enterprises > Synchronize, and click the Synchronize button to synchronize the changes made to the batch-mode server components.
  7. From the application-level menu, choose Navigate > Site Map > Administration - Data Quality > Data Quality Settings, and set the following parameters:
    Name
    Value

    Disable Data Cleansing

    No

    Key Type

    Standard

    Match Threshold

    90

    Search Type

    Typical

  8. From the application-level menu, choose Navigate > Site Map > User Profile Preferences > Data Quality, and set the following parameters:
    Parameter
    Value

    Disable Data Cleansing

    No

  9. Configure the UCM configuration file (ucm.cfg) by setting the following parameters in the [DataCleansing] section:
    • Data Cleansing Enable = TRUE
    • Data Cleansing Type = Vendor1
  10. Stop and restart the Siebel Server and Siebel Gateway Name Server system services for changes to take effect.
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