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Preparing Siebel eChannel Data for Upgrade


Upgrades: Release 6.2.1 only.

Environments: Production test, production.

This topic is part of an upgrade process. See How to Perform a Siebel Database Upgrade.

For upgrades from Release 6.2.1 to 8.0, if you have modeled your partners as both Accounts and Divisions (or Organizations), merge these records so that there is only one record for each partner company.

Similarly, if you have modeled partner employees as both Contacts and Employees, merge these records so that there is one record for each person.

For assistance with merging records, contact your Oracle sales representative to request assistance from Oracle's Professional Services.

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