Siebel eSales Administration Guide > Siebel eSales Overview >
About Siebel eSales
Siebel eSales allows your company to do business-to-business and business-to-consumer sales over the Web. It offers:
- Hierarchical multimedia product catalogs
- Product search tools, including full-text search and parametric search based on product attributes
- User-specified product comparison
- Distributed catalog administration, allowing multiple-vendor catalogs
- A history bar for easier catalog navigation
- Customer profiling and personalization, using Siebel Personalization
- Customizable order management processes, using Siebel Business Process Designer
- Online Shopping Carts, quotes, and orders, which include:
- A favorites list of items, enabling customers to find and re-buy favorites
- Quote templates for faster ordering
- Order approval processes
- Streamlined checkout processes
- Integration with third-party taxation, credit checking, and payment processing applications
- Integration with third-party fulfillment engines
- The following optional modules:
- Siebel Advisor for Web-based needs analysis
- Siebel Configurator for Web-based product configuration
- Siebel Pricer for one-to-one pricing and promotions using custom price lists
- Eligibility for determining whether customers are eligible to purchase products.
- Compatibility for defining global rules to determine which products are compatible.
- Product promotions to create promotions that appear in the catalog.
- Recommendations for defining rules to upsell and cross-sell products.
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