This chapter describes how to set up Siebel eSales. It includes information about customizing the user interface, controlling user access, setting up responsibilities, and setting up price lists.

This chapter contains the following sections:

• Process of Setting Up Siebel eSales
• Installing Siebel Applications
• Setting Up Order Management for Siebel eSales
• Customizing the eSales User Interface
• Creating Multilingual eSales Web Sites
• Controlling User Access to the eSales Web Site
• Configuring Siebel eSales
• Setting Up Personalization for Siebel eSales
• Setting Up Shipping Charge Calculations for Siebel eSales
• Encrypting Credit Card Data with RC2 Encryption
• Customizing Email Notifications for Siebel eSales
• Activating Workflows for Siebel eSales