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Specifying Siebel Delivers iBot Priority, Data Visibility, and Impersonation

Use the General tab to specify the priority of the iBot and how to send the delivery content.

You can set the priority to low, normal, or high. The priority works with the delivery profile for a user to determine the destination for alerts of different priorities.

The following data visibility options affect the personalization of the delivery content:

• Personalized (individual data visibility)

  This option uses the data visibility of each recipient to customize iBot delivery content for each recipient. This setting does not use the Run As field.

  NOTE:  For requests, to have entries in the Analytics Server cache created for each user, choose this option. For more information, see About System Services for the Siebel Delivers iBot.

• Not personalized (use the Run As user's data visibility)

  This option sends the iBot's delivery content to the specified recipients. All users receive the same content as if they were the same user. This user needs to be specified in the Run As field.

For an overview of Siebel Delivers, see Overview of Siebel Delivers.

To specify the priority of the iBot and how to send the delivery content

1. Select the priority from the Priority drop-down list.
2. Select the data visibility from the Data Visibility drop-down list.

   If you select the Not personalized option, specify the user ID to act as the Run As user.