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Changing the Default Currency in Siebel Answers


You can change the default currency displayed in the Siebel Answers user interface, for example, from French Francs to Euros.

If you are using Siebel Analytics applications, with no customizations, you only need to set the default data warehouse currency.

If you have created additional subject areas, the currency column data is in the number format, and you need to specify the currency for the customized subject area as described in the second procedure.

For more information about using formatting functions in Siebel Answers, see Siebel Analytics User Guide.

To set the default data warehouse currency

  1. Open the currencies.xml file in the directory \\SiebelAnalyticsData\Web\Config.
  2. Search for the currency that you want to make the default, for example USD, CAD, PEN, or MAD.
  3. Copy the entire currency element.

    For example, copy the currency tag for the Euro:

    - <Currency tag="int:euro-l" type="international" symbol="_" displayMessage="kmsgCurrencyEuroLeft" digits="2" format="$ #">

    <negative tag="minus" format="-$ #" />

    </Currency>

  4. Search for the text string int:wrhs, located towards the top of the file.
  5. Select the entire element and replace it by pasting the copied element over it.
  6. Replace the tag attribute so it reads int:wrhs.

    For example, replace tag="int:euro-l" with tag="int:wrhs".

  7. Restart the Analytics Web Server service.

To specify the currency for customized subject areas

  1. In Siebel Answers, modify the request that uses the subject area.
  2. Click the Format Column icon for the currency column.

    The Column Properties dialog box appears.

  3. At the Value Format tab, in the Data Format area, click the following option:

    Override Default Data Format

  4. In the Treat Numbers As drop-down list, select Currency.
  5. In the Currency Symbol drop-down list, select the currency symbol.
  6. To save this as the system-wide default for this data type, click the Save button and then select the appropriate option.
  7. Click OK when you are done, and then repeat the preceding steps for any other columns you want to change.
Siebel Analytics Web Administration Guide