This chapter contains information about configuring the Inbox.

For administration and end-user information about the Inbox, see Administering and Using Inbox.

This chapter includes the following topics:

• Process of Setting Up and Configuring Inbox
• Planning for Inbox Configuration
• Creating Inbox Items
• Creating Inbox Types
• Setting Up Inbox Links to Views and SmartScripts
• Setting Up Inbox Actions
• Configuring Inbox for Use with Remote Databases
• Setting Up Inbox Approval Translations
• Configuring the Toggle Applets for Inbox Views (in Siebel Tools)
• Configuring the Category Icon for the Inbox (in Siebel Tools)
• Configuring Action Buttons for Inbox Views (in Siebel Tools)
• Setting the Log File for Troubleshooting
• Universal Inbox Business Service Methods
• Examples of Inbox Triggers