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Process of Using Automotive for Dealer Management

Siebel Automotive gives end users the option of structuring customer information by focusing on dealers rather than contacts. Once the administrator has created a record for the dealer, end users can add information on activities, contacts, opportunities, and agreements associated with the dealer.

This section describes the following dealer procedures for end users:

• Establishing Categories
• Defining Dealer Profiles
• Tracking Dealer Sales and Service Information