Siebel Dealer Administration Guide > Business Rules for Dealers > Process of Creating Business Rule Templates for Dealers >

Adding Criteria for Dealer Business Rules


You enter the criteria for a business rule to specify whether or not the rule will apply to a given record.

This task is a step in Process of Creating Business Rule Templates for Dealers.

You enter the criteria by selecting a field, selecting a condition, and entering a value. For example, if the criteria is Hobby equals Sailing, then you select Hobby as the field, select equals as the condition, and enter Sailing as the value.

You can also enter multiple criteria. If you do this, you must choose one of the following options:

  • Match ALL Criteria (AND). The rule applies only if all the criteria are true.
  • Match ANY Criteria (OR). The rule applies if any one of the criteria is true.

For example, to send letters to all customers whose hobby is either sailing or bicycling:

  • Enter the two criteria Hobby equals Sailing and Hobby equals Bicycling.
  • Choose Match ANY Criteria (OR).

To add criteria for a business rule

  1. Navigate to the Administration - Business Rules screen.
  2. Click Business Rule Templates.
  3. Click the template name of the business rule template you want to add criteria for, and click the Criteria view tab.
  4. Add one or more new records to the Criteria list and complete the necessary fields. Some fields are described in the following table.
    Field
    Comments

    Field

    Select the field whose value the criteria is based on. You can only select fields in the business object that you selected in the Business Rule Template record.

    Condition

    Select the condition used by the criteria. The options are Contains, Does Not Contain, Does Not Equal, Equals, Is Empty, Is Not Empty, Starts With.

    Value

    Enter the value used by the criteria. Leave this field blank if you are using the condition Is Empty or Is Not Empty.

    Read Only

    Read-only is selected, because this argument is read-only on the dealer side. Only the host can specify a criteria, and the dealers cannot change the value of this criteria.

Siebel Dealer Administration Guide