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About Conditions and Values for Decision Steps

Conditions and values affect the flow of your process execution. Different actions may occur depending on which path is followed. For example, you can define a condition based on the value of a priority field, so that if the priority is equal to "high," the process execution follows a branch leading to an action that sends an email to a vice president. However, if the priority is equal to "medium," the email is sent to an engineer.

NOTE:  A decision step evaluates a record's business component value at the time the workflow process is executed. If the workflow process is triggered by a workflow policy and multiple violations of a policy condition occur within the Workflow Monitor Agent's action interval, then at the time the workflow process is executed, the decision step determines which branch to take based on the current value of the business component field. If the decision branch criterion is moved from the workflow process level to the workflow policy level, then the policy generates unique events within the defined action interval. In this way, the workflow process is triggered for all violations.

For more information, see Defining Conditions and Values for Branches, Decision Steps, and User Interact Steps.