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Siebel Communications Server Administration Guide > Administering Siebel Communications Server > Administering Communications Outbound Manager > Configuring Communications Outbound ManagerFor Communications Outbound Manager, you can configure a parameter that specifies how Siebel bookmarks are generated, configure a parameter that specifies whether logging should use shared or separate files, and configure logging levels. For more information about configuring logging for server components, see Siebel System Administration Guide. Configuring Siebel BookmarksIn order to support the Attach Bookmark setting for advanced communications templates, the Siebel administrator must specify a value for the WebServer server component parameter for the Communications Outbound Manager. This parameter specifies a string identifying the Web server and Application Object Manager to include in the URL, in the following form: http://web_server/application_object_manager In order to access the bookmarked record, the recipient users must have access to the specified Web server and Application Object Manager. For more information about using the Attach Bookmark setting for advanced templates, see Fields for Templates. Configuring Shared or Separate LoggingAn administrator can review log files for Communications Outbound Manager to monitor its performance and to monitor user activities that invoke this component. Depending on how you have configured the Communications Outbound Manager server component, a single log file may be generated for all requests, or a separate log file may be generated for each request (the default). The parameter that modifies this setting is called LogUseSharedFile. Log files are written to the log subdirectory of the Siebel Server installation directory. Set LogUseSharedFile according to how the server component is generally used:
The log file names vary according to how you set LogUseSharedFile:
The business service Outbound Communications Manager, run on the Siebel Server, also generates log files in the same location, using the same naming convention. Configuring Log Levels for Communications Outbound ManagerAn administrator can set logging levels for Communications Outbound Manager, to specify the degree of detail captured in the logs. Logging levels are:
The procedures below are for the Siebel Server Manager—both the Siebel client version (GUI) and the command-line version. To configure log levels for Communications Outbound Manager (GUI)
To configure log levels for Communications Outbound Manager (command line) |
Siebel Communications Server Administration Guide |