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Siebel Communications Server Administration Guide > Configuring User Interface Elements > Configuring the Send Commands in the File MenuThis section describes configuring commands in the File menu for sending email, fax, page, or wireless messages. This section describes how the Send commands in the File application-level menu are configured. These commands are used for sending email, fax, page, or wireless messages. End User Requirements for Using Send CommandsEnd users must have communications profiles available to choose from, if they are sending email or fax messages. End users should also have communications templates defined. For more information about end user operations, see:
For more information about drivers and profiles, see: Send Menu Commands Defined in Siebel ToolsThe name and position of the Send commands in the File menu are determined by the properties of their corresponding menu item definitions in Siebel Tools. These menu items invoke Siebel Tools commands that in turn invoke the SendCommunication method of the Communications Client business service—each with a different setting for the method argument CommType.
For Send Email, Send Fax, and Send Wireless Message, the SendCommunication method in turn invokes Outbound Communications Manager business service methods. The Send Page command offers similar functionality to the other Send commands, but uses the Page Manager server component, rather than Communications Server. For more information, see Server Components for Communications Server. Send Commands in Communications ToolbarThe communications configurations provided by Siebel Systems include commands for choosing communications toolbar buttons for the Send Email, Send Fax, Send Wireless Message, and Send Page commands. These commands invoke the same business service methods mentioned above. They do not, however, affect the Send commands in the File application-level menu. |
Siebel Communications Server Administration Guide |