To augment the standard integrations, you may want to modify them or create your own Custom Integrations between Siebel applications and SAP. This chapter describes the process of modifying standard integrations and creating custom integrations.

Plan your development process according to the following process flow. Information on each step in the process is provided. An example of creating a new integration touch point is provided in Creating Integration Touch Points.

1. Modifying Standard Integration Interfaces.
   1. Understanding the standard integrations.
   2. Modifying business service data maps.
2. Defining Your Business Interface.
   1. Determine the appropriate SAP interface and identify appropriate BAPIs, RFCs, or IDOCs to use.
   2. Identify the appropriate Siebel business object.
   3. Determine the data mapping between the Siebel business object and the SAP data object.
3. Making Necessary Siebel Application and SAP R/3 Customizations.
   1. Extend the Siebel database, business objects, and user interface if necessary.
   2. Customize SAP as necessary.
4. Building the Interfaces.
   1. Create an integration object for the SAP data object.
   2. Create a Siebel integration object for the Siebel business object.
   3. Create a business service to perform the data mapping.
   4. Create a workflow to contain the data mapping flow.
5. Testing the Interface.