This chapter describes concepts and techniques for customizing the Siebel Data Warehouse. It also provides an overview of how incremental Siebel application operational data is captured and how it can be used for adding columns and tables to the Siebel Data Warehouse. It also describes customization techniques using extension tables and Informatica mapping templates.

This information applies only to Siebel Analytics applications versions 7.7 and higher.

NOTE:  Customization should be done only by those experienced in Informatica and Siebel Analytics applications.

This chapter includes the following sections:

• Siebel Data Warehouse Customization Scenarios
• Siebel Data Warehouse ETL Process Concepts
• Standard Templates for Siebel Data Warehouse Customizations
• Fact Templates for Siebel Data Warehouse Customizations
• Customization Steps for Siebel Data
• Siebel Data Warehouse Customization Steps for Non-Siebel Data