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About Siebel Data Quality Modes of Operation

The Siebel Data Quality (SDQ) Matching Server and the Siebel Data Quality (SDQ) Universal Connector operate in real-time and batch mode.

Real-time mode. This mode provides an interactive pop-up window that appears whenever the user attempts to commit account, contact, or prospect data to the database, and detects a possible match with existing data. Whenever a user is entering a new customer record or saving changes to an existing record, the possible duplicates are displayed to that user in real time, allowing the user to select an existing record to continue the task with the correct customer profile. This avoids the creation of duplicate data during data entry.

Batch mode. This mode provides a server administration screen and command-line server manager utility that allows you to submit server component jobs for executing batch tasks. This mode also provides a set of data quality administration views so the administrator can review all the possible duplicates in the database. Within these views, the administrator can review the match scores and other record information for each match candidate and manually merge duplicate records.