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Asset Serialization

Not every asset requires a serial number. If an asset requires a serial number, it is known as serialized.

If an asset is serialized, then a serial number is required for all movements and transactions for this asset, including the following:

• Inventory transactions
• Field part movements
• Cycle counts
• Shipments
• Receipts

For all inventory transactions involving serialized products, an asset is considered equivalent to one part (quantity = 1).

If a product is serialized, then the assets of this product must also be serialized. However, an asset can be an instance of a non-serialized product and still have a serial number. For more information, see Product Service Details View.

Serialized assets are treated differently from non-serialized ones. For example, whenever serialized assets are shipped or received, Siebel Field Service expects the right number of assets with matching serial numbers.