Siebel Field Service Guide > Charges and Invoices >
Post-Generation Invoice Tasks
This section describes tasks that can be performed after an invoice is generated. To print an invoice
- Navigate to the Invoices screen.
- Select an invoice record.
- Select Reports > Customer Invoice. In the Siebel Report Viewer window, click the Print button.
To associate a payment with an invoice
- Navigate to the Invoices screen.
- Drill down on the Invoice # field for a selected invoice and click the Payments view tab.
- Add a record and complete the fields as appropriate.
To cancel an invoice
- Navigate to the Agreements screen > List view.
- Drill down on the Name field for a selected agreement and click the Line Items view tab.
- Select a line item and click the Invoices subview tab.
- Change the Status of the invoice to Cancelled.
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