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Siebel Field Service Guide > Service Support > Process Flow for Logging Service Requests > Generating a Service Charge QuoteTo get the estimated cost of completing a service request, you can create a quote. A quote lists the costs to complete a service request, including labor hours and parts prices. The parts prices are based on the recommended part items required to complete the activity(ies) associated with the service request. To generate a quote for a service request
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Siebel Field Service Guide |