Global Deployment Guide > Planning Global Deployments >

Application-Wide Data

This section lists the different types of application-wide data that need to be considered for global deployments.

Sales Cycles

You can only have sales cycles in one language.

Periods

Periods appear in applications such as Incentive Compenstation and cannot be localized.

Currency

Make sure that your Siebel eBusiness Applications use the appropriate currency for your users. For information on currency administration, including exchange rates and currency conversion, see Applications Administration Guide.

Phone Numbers

You will need to form phone numbers for the countries in which you will be deploying. For information on how to perform this procedure, see Applications Administration Guide.

Templates

There are many templates to consider when planning a global deployment.

• Proposal
• Presentation
• Reports
• Email
• Fax
• Short Message Service (SMS)
• Correspondence

  Each correspondence template is in a specific language. These templates have been localized. For information on creating new correspondence templates, in any language, see Applications Administration Guide. Each user can specify a default correspondence template; users can choose the appropriate template for their locale.

  NOTE:  You can have the language tagged in the template in the appropriate language/locale field. Because the Object Manager is multilingual, you can write a single workflow rule against one name and then change the search specification on the language or locale of that template.

Literature

The items that are included in the Literature tab can be in any language. For information on adding items to the Literature tab, see Applications Administration Guide.

NOTE:  You may want to include the language of the literature item in the item's name and description.

SmartScript

SmartScript is a language-independent module. This means that:

• A SmartScript can be run in multiple languages.
• The same logic can be used in a SmartScript, but with a localized message displayed.
• The target language can be manually selected when a script is started.
• The target language can be set automatically when a script is started.

  For information on SmartScripts, see Siebel SmartScript Administration Guide.