Global Deployment Guide > Supported Character Sets and Collation > Supported Traditional and Unicode Character Sets >

Siebel Character Set Encoding Names and Business Services


The Siebel character set encoding names are used in the following places in the Siebel application:

  • Enterprise Database Server Code Page system preference. This variable is set during the database installation. Typically, no modification is required.
  • SIEBEL_CODEPAGE (UNIX Environment Var). This variable accepts all supported character set encoding names except UTF-8 and UTF-16.
  • Character conversion argument. This argument is available in the following business services:
    • Transcode business service. Accepts all supported character set encoding names. While this business service is provided, it will normally be used for data validation to prevent data that cannot be converted to the appropriate code page from entering or leaving the Siebel application. Whenever possible, customers should use the EAI business service or the XML Converter business service to convert data.
    • EAI business service (MQ Series, DLL, File, HTTP, MSMQ). Accepts all supported character set encoding names.
    • XML Converter business service. Accepts all supported character set encoding names.

      When business services are invoked from a workflow, the valid set of encodings is controlled by a picklist. If the business services are invoked through scripting or a similar mechanism, the character set name is supplied textually.

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